Agree the problem
Define the goal, users, constraints, and what the first useful release needs to do.
We work through the problem, the people using the product, and the practical constraints before choosing what to build.
We start by learning what needs to change, who the software serves, and what success should look like. That shared understanding guides the scope, design, and technical choices.
Clients stay involved in important decisions and reviews. Assumptions, responsibilities, changes, fees, and delivery milestones are discussed and recorded as the work develops.
Define the goal, users, constraints, and what the first useful release needs to do.
Share progress, collect feedback, and discuss changes before they affect the plan.
Document the handoff and agree any support or next improvements.
Every engagement is scoped to the project. The sequence below is a guide; deliverables, timing, and responsibilities are agreed in writing.
Goals, users, workflows, and constraints.
Scope, priorities, fees, and milestones.
Design, engineering, and regular review.
Handoff, support, and next priorities.
Before a project starts, the proposal or agreement sets out what will be delivered, when reviews happen, how payment is scheduled, and how changes are handled.
Review service terms ↗Share the business need, intended users, current process, and constraints.
Review deliverables, assumptions, fees, currency, milestones, and estimated timing.
Check progress against agreed outcomes and record any changes to scope.
Receive the agreed deliverables and discuss any continuing support separately.